kapturecrm.com
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Overview
Kapture Self-Serve 2.0 empowers customers with an AI-driven knowledge base, bots for decision-making, and omnichannel support, while providing agents with tools for efficient ticket management and insights into customer interactions through advanced analytics.
From the official site
With AI-powered customer experience platform transform customer experience in Retail, BFSI, Travel, and Consumer Durables.
The text above is quoted from this tool’s official website — the vendor’s own words.
