Univw.AI

Overview

Univw is a cloud‑based CRM for start‑ups and small businesses offering custom dashboards, call‑center metrics, AI‑driven agent coaching, automated QA, and script monitoring. It supports email, webhooks, Zapier, cloud telephony, and a workflow engine that aggregates data for analytics.

From the official site

Univw CRM stands for customer relationship management software. A technology which helps in actively managing customer information and improving your sales cycle. CRM is used for different business verticals like Real estate CRM, FMCG CRM, Banking and Financial sector CRM BFSI, CRM for small business, CRM for start-ups and much more.

The text above is quoted from this tool’s official website — the vendor’s own words.

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