Brandwise
Overview
Brandwise is an AI customer‑support platform that integrates with Shopify for DTC eCommerce brands. It automates replies across email, Facebook, Instagram, and TikTok, handles order tracking, refunds, and updates, and provides a unified inbox with full automation visibility.
From the official site
Brandwise is the AI customer agent for social-first ecommerce brands. Moderate comments, answer DMs, email, and live chat, and automate the work behind them.
The text above is quoted from this tool’s official website — the vendor’s own words.
