Command AI
Overview
Command AI delivers AI‑powered in‑app assistance, offering product tours, nudges, surveys, and checklists. Its Copilot agent provides real‑time walkthroughs and co‑browsing, while API integration ensures context‑aware responses. The platform supports mobile/web, integrates with 24+ tools, and prioritizes non‑annoying interactions.
From the official site
Use Analytics to understand your customers with trusted data. Then, use Guides and Surveys to close the loop—act on trends and hypotheses with personalized customer experiences.
The text above is quoted from this tool’s official website — the vendor’s own words.
Key points from the official site
- Feature Management
- Optimizely
The points above are quoted from this tool’s own website sections and feature lists — vendor copy, not our review.
Official FAQ
- How are Guides and Surveys priced?
- Guides and Surveys are priced based on the number of guides and surveys you create, not on your monthly tracked users (MTUs) or event volume. Guides and Surveys are available as an add-on for the Plus plan, or can be purchased with our other products on Growth and Enterprise plans. See here for full pricing details.
- How do Guides and Surveys work with the rest of Amplitude? Are they separate products?
- Guides and Surveys are fully integrated with the rest of the Amplitude platform (Analytics, Experimentation, Session Replay, etc.), so you can create targeted messages and surveys based on user behavior. With Amplitude, you can take action on your insights in one place, within the same unified platform.
- You seem to hate popups, but you also do popups. Explain.
- We don’t hate the concept, we hate it when it’s done lazily. Guides and Surveys are built to enhance user experiences—not interrupt them. Context-aware guides and surveys show up exactly when they’re helpful and needed, without frustrating your users.
- How are Guides and Surveys related to Amplitude’s acquisition of Command AI?
- Command AI was powerful, and the former team is incredibly proud of what they built. But with the unmatched behavioral data from Amplitude, Guides and Surveys are at an entirely new level. They combine the intelligence of Command AI with the depth and precision of the Amplitude platform, making every guide and survey even more impactful for your users. Read more about the Command AI acquisition.
- I use different tools for popups today. How easy is it to switch to Amplitude?
- Super easy. If you’re already using Amplitude, you can start building them immediately. The hardest part will probably be breaking up with your underperforming popup provider.
These questions and answers come from the tool’s own structured data, not written by us.