CXassist

Overview

CXassist is an AI‑driven email assistant that connects to Gmail and Outlook, drafting replies in the user’s voice, auto‑labeling, and tracking queue status. It offers smart categorization, priority tagging, multilingual translation, and integration with Slack, HubSpot, Shopify, and more.

From the official site

Personalized, AI-powered email responses for Gmail & Outlook. 14-day free trial. Save hours every week.

The text above is quoted from this tool’s official website — the vendor’s own words.

Key points from the official site

Your AI assistant for Automated Email Replies
We organize your inbox

The points above are quoted from this tool’s own website sections and feature lists — vendor copy, not our review.

Official FAQ

Can I cancel my subscription at any time?: Yes, absolutely. You can cancel your subscription at any time with no questions asked. Go to Billing → Manage → Cancel Plan. You'll retain full access until the end of your current billing cycle. We don't offer prorated refunds, but we won't charge you again.
How does CXassist pricing work?: Our pricing is based on emails processed per month and the features you need. Starter ($9.99/mo): Best value for solo founders — 500 emails/month and 1 custom persona. Pro ($24.99/mo or $199/yr): Automation + integrations — 3,000 emails/month, unlimited personas, 2 inboxes, Slack + HubSpot + Stripe + Shopify + Instantly, webhooks and translation. Scale (from $299/mo): Teams + multi-inbox + SLA — 2
What integrations are available?: On the Pro plan and above, you can connect CXassist to Slack (real-time alerts), HubSpot (sync contacts and notes), Stripe, Shopify & Instantly (customer context and cold outreach in your inbox sidebar), and Webhooks (Zapier, Make, or any custom system).
How quickly can I get started with CXassist?: Under 60 seconds. Connect your Gmail or Outlook account with a single click, and CXassist immediately starts analyzing your inbox. There's no complex setup, no IT involvement, and no credit card needed for the 14-day free trial.
Will the AI send replies without my approval?: Only if you want it to. In Draft mode (the default), the AI prepares a reply for every email but waits for your review before anything is sent. On Pro, you can enable Auto-send for certain labels or personas — but you're always in full control of which emails get sent automatically.
How accurate are the AI-generated replies?: CXassist uses state-of-the-art AI models combined with your custom training data to generate replies that match your voice and tone. The more context you provide (FAQs, past emails, product docs), the better the responses. We recommend starting in Draft mode so you can review and approve replies before they're sent.

These questions and answers come from the tool’s own structured data, not written by us.

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