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Social Intents

AI Customer Support★ 3.0 · 5socialintents.com
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Overview

Social Intents integrates live chat and AI bots into Teams, Slack, Google Chat, Zoom, and more, delivering real‑time inbox notifications. AI learns a site in seconds, answers ~75 % of queries, hands off to humans, supports 80+ languages, and offers analytics.

From the official site

AI customer agents answer routine questions instantly while your team handles the ones that matter. Website chat, WhatsApp, SMS, and email, all answered from the tools you already use. Trusted by 50,000+ businesses.

The text above is quoted from this tool’s official website — the vendor’s own words.

Key points from the official site

  • AI Chatbot for Support
  • Embed Zoom
  • Embed WhatsApp
  • 80+ languages supported

The points above are quoted from this tool’s own website sections and feature lists — vendor copy, not our review.

Official FAQ

What is Social Intents?
Social Intents is a live chat and AI chatbot platform that enables businesses to provide customer support directly from Microsoft Teams, Slack, or Google Chat. It combines AI-powered chatbots that can handle 75% of customer questions automatically with human live chat for complex inquiries.
How is Social Intents different from other live chat software?
Unlike traditional live chat tools that require a separate dashboard, Social Intents integrates directly with Microsoft Teams, Slack, and Google Chat, the tools your team already uses daily. This means zero learning curve, faster response times, and no per-seat pricing.
Can I use AI chatbots with Slack or Microsoft Teams?
Yes. Social Intents provides AI chatbots powered by ChatGPT, Claude, and Gemini that work alongside your team in Slack, Microsoft Teams, or Google Chat. The AI handles routine questions automatically and seamlessly hands off complex conversations to a live agent in your team's chat channel.
How much does Social Intents cost?
Social Intents offers a 14-day free trial with no credit card required. Team plans start at $39/month (Starter), $69/month (Basic with unlimited seats), $99/month (Pro with ChatGPT, Claude, or Gemini and white label), and $199/month (Business with 10,000 chats/month). Annual billing saves 20%. There is no per-seat pricing on Basic plans and above.
Does Social Intents work with WhatsApp?
Yes. Social Intents supports WhatsApp Business integration, allowing your team to receive and respond to WhatsApp messages directly from Microsoft Teams, Slack, or Google Chat. AI chatbots can also handle WhatsApp conversations automatically. A Coexistence Mode lets the business owner keep using the WhatsApp Business App on their phone while the team uses Social Intents.
How do I add live chat to my website?
Adding Social Intents live chat takes under 5 minutes. Sign up for a free trial, connect your team chat (Microsoft Teams, Slack, or Google Chat), then copy a single line of JavaScript to your website or use the WordPress, Shopify, Wix, or Squarespace plugin. Your team can immediately start responding to visitors from their existing chat tools.

These questions and answers come from the tool’s own structured data, not written by us.

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