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26 matching tools

zendesk
eesel.aiAI AgentsEesel AI deploys autonomous agents that integrate with Zendesk, Freshdesk, Slack, Google Drive, Notion, and Shopify to automate support tickets, draft responses, research content, and handle e‑commerce queries while learning company policies from existing documents.eesel.ai★ 2.7Help CenterAI Models & TrainingHelp.center imports help articles from Intercom, Zendesk, Freshdesk, and Crisp, trains an AI model, and delivers instant answers via chat or search on a branded site. If the AI fails, queries route to an agent inbox for quick resolution.help.centerAideAI AgentsAide deploys AI agents across platforms like Zendesk, Shopify, and Salesforce to automate ticket conversations, auto‑tag, route, and trigger actions. Its Copilot surfaces guidance, reducing agent context‑search, while analytics uncover trends and the solution meets SOC 2, GDPR, and HIPAA compliance.aide.appFree★ 5.0ClientZenAI Customer SupportClientZen aggregates customer feedback from tickets and reviews, analyzing it to surface spikes and recurring issues. It delivers instant contextual answers via Mantra AI and generates VoC reports, integrating with Zendesk for a unified customer journey view.clientzen.io★ 5.0ColossalAutomation & WorkflowsColossal is an AI integration platform that connects agents to services like Zendesk and Slack, automating workflows such as ticket handling, SMS management, and order processing, enhancing efficiency and reducing manual input for businesses.colossalhq.comFreeDocument360 2.0AI DocumentsDocument360 centralizes knowledge bases, manuals, SOPs, and guides, offering AI Writing, Search, and Chatbot tools to generate content, answer queries, and automate support. It integrates with Zendesk, Salesforce, and Freshdesk, and tracks engagement to reduce tickets.document360.com★ 5.0Ebi.AiDeveloper Tools & APIsEBI AI is a cloud platform that lets businesses build, launch, and manage AI assistants via drag‑and‑drop. It includes NLP, human oversight, connectors to Zapier and Zendesk, and offers API access for automation to reduce call volumes and extend support hours.ebi.aiFree★ 5.0Feedback SyncAI Customer SupportFeedbackSync aggregates feedback from Slack, G2, Zendesk, and call transcripts, automatically classifies it, deduplicates, surfaces patterns, and delivers weekly summaries to Slack. It creates Jira issues and centralizes feedback for streamlined prioritization.feedbacksync.ai★ 5.0FiniAI SalesFini AI’s Sophie autonomously resolves ~80 % of customer queries, boosts CSAT by ~10 %, cuts support costs by 50 %, and performs refunds, updates, and cancellations. It integrates with Zendesk, Intercom, Salesforce, HubSpot, Slack, and more, delivering 98 % accuracy and full compliance.usefini.comHoopAI Customer SupportHoop automates support tickets for Shopify subscription brands, integrating with Gorgias, Zendesk, Freshdesk, Front, Help Scout, and Gmail. It uses real‑time Shopify and subscription data to draft replies, streamlining order, return, billing, and subscription queries.hoop.appHubbleIQAI Models & TrainingFyxit AI delivers machine‑learning diagnostics for devices, networks, and applications, auto‑creating tickets for Zendesk, Freshdesk, or Incident IQ. It provides real‑time alerts via Chrome or web, auto‑resolves routine issues, and cuts ticket volume by up to 60 %.hubbleiq.comInkeepAI AgentsInkeep is an AI agent platform that lets ops teams build agents for support, knowledge base, and enterprise search across Zendesk, Salesforce, Slack, and web chat. It speeds ticket resolution, automates workflow actions, and includes security and compliance controls.inkeep.comKaption AIAI Chat AssistantsKaption AI is an AI Copilot for WhatsApp Business that drafts and automates replies, schedules messages, and forwards tickets to humans. It offers analytics and integrates with Salesforce, HubSpot, Zendesk, SAP, and custom APIs.kaptionai.comFree★ 3.0LanceyOtherLancey aggregates bugs, feature requests, and feedback from Slack, Intercom, and Zendesk, then auto‑generates prioritized tasks and ready‑to‑merge pull requests, cutting triage time by up to 40 % and delivering fixes within hours.lancey.ailingo24.comAI TranslationUnbabel is a multilingual translation platform that facilitates real-time translation for customer service across various industries. It emphasizes quality reporting, data security, and integrates seamlessly with popular applications like Salesforce and Zendesk.lingo24.comOctocomE-commerceOctocom is an AI‑first support platform that syncs with Zendesk, Gorgias, and major e‑commerce catalogs. It offers omnichannel service (email, Instagram, Messenger, WhatsApp, SMS), auto‑resolves 90 % of tickets, provides AI product recommendations, upsells, and order tracking, and supports 100+ languages.octocom.ai★ 2.0ReSponse CXAI AgentsResponseCX automates up to 80 % of customer‑experience workflows by deploying autonomous AI agents that integrate with Shopify, Gorgias, Zendesk, Recharge, and 40 + connectors. Agents handle orders, refunds, and updates via secure APIs, logging every action for compliance.response.cx★ 5.0SolveaAI AgentsSolvea is an AI support assistant that offers 24/7 customer support in multiple languages, supports multi-agent capabilities, integrates with platforms like Shopify and Zendesk, and autonomously evolves while ensuring compliance with industry regulations and enterprise-grade security.solvea.voc.aiTidio CopilotAI Customer SupportTidio Copilot is an AI assistant that automates responses for customer inquiries across live chat, email, and social media. It integrates with platforms like Zendesk and Intercom, utilizing a custom knowledge base for accurate information.copilot.tidio.comFree★ 2.0typedeskAI LegalTypedesk is a cross‑platform text expander that creates shortcuts, dynamic variables, and AI‑generated prompts for consistent replies. It integrates with Gmail, Outlook, Slack, Teams, Zendesk, and more, offering shared, version‑controlled templates for emails, contracts, and support tickets.typedesk.comWord WandAIAI Writing ToolsWord WandAI is a Zendesk add‑on that generates brand‑aligned responses, summarizes tickets, and offers multilingual one‑click solutions, reducing agent time. It tags AI tickets for analytics and protects privacy via an encrypted API.wordwandai.comWowToAI Video EditingWowTo converts screen recordings, PDFs, and PPT into multilingual how‑to videos with AI voiceovers and avatars. Users can blur data, add annotations, export MP4s, embed on sites, and integrate with Intercom, Zendesk, Slack to streamline support and cut ticket volume.wowto.aiFreeYumaAI AgentsYuma AI automates e‑commerce support by routing tickets to AI agents that answer order status, returns, billing, and product queries while executing actions across Shopify, Gorgias, Zendesk, and Salesforce. Multi‑channel, policy‑guarded with real‑time dashboards for managers.yuma.aizencallAI SalesZenCall.ai automates inbound voice routing by intent, sentiment, or CRM value, handling calls 24/7, booking appointments, and syncing with HubSpot, Zendesk, and Salesforce. Global Tier‑1 carrier connectivity and predictive dialing boost connection rates, reduce missed inquiries, and support sales teams.zencall.ai★ 5.0
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